By South China Morning Post | Created at 2025-01-21 00:31:34 | Updated at 2025-01-21 04:12:20
3 hours ago
Hong Kong should consider launching an all-in-one app for visitors and using technology to create more engaging experiences for them as the government wants to raise its game through smart tourism, industry leaders have said.
Their calls followed a commitment by authorities to leverage innovation and technology as one of four strategies to reinvent the sector over the next five years under a road map, titled “The Development Blueprint for Hong Kong’s Tourism Industry 2.0”.
Secretary for Culture, Sports and Culture Rosanna Law Shuk-pui wrote to the Post on Tuesday to promote the blueprint.
“It is not just a road map, but also a pragmatic and forward-looking action plan,” she said.
“We will also encourage smart tourism applications at various touch points throughout the visitor journey and enhance the capability of Hong Kong’s tourism industry in utilising innovative technologies to bring greater convenience and a better experience to visitors.”
Industry leaders offered several recommendations but they said a one-stop app was key.
