By South China Morning Post | Created at 2025-03-24 08:31:26 | Updated at 2025-04-05 05:09:37
1 week ago
Hong Kong fans of British rock band Coldplay faced long wait times to exchange misprinted tickets on Monday, prompting widespread frustration and complaints.
Crowds gathered during lunchtime at one of the seven exchange centres in the city, with ticketing agency Cityline requiring standing passes for next month’s concerts to be replaced due to a printing error.
At stake were standing tickets priced at HK$1,399 (US$180) delivered by DHL.
The Post learned that some customers were mistakenly issued VIP tickets with much higher prices.
At an exchange centre at Olympia Plaza in North Point, scores of fans were queuing at a counter by 1pm on Monday.
They said they had to hand over their misprinted tickets to the counter staff, who would upload their information into the system. They then had to wait for a new code to be generated before their new tickets could be printed.
