Hong Kong football fans who forked out almost HK$7,000 each for a chance to meet their Real Madrid heroes were left angry and disappointed, after many were prevented from even catching a glimpse of their idols.
Real Madrid and Barcelona legends teams played an exhibition game in Hong Kong Stadium on Friday, and for HK$6,880 fans could buy an “Experience Set” ticket, which included a meet and greet session with stars from either team before the match.
However, June Lee, president of the Real Madrid Hong Kong Official Fans Club, said its members were among those who did not get what they paid for, and had reported the incident to the Consumer Council.
“[On Friday morning], they had a meet and greet at the Hong Kong Golf and Tennis Academy, and we had 26 members who bought the HK$6,880 ticket to get inside,” she said.
“I don’t know if they oversold or they let other people inside, but by the time [our members] got inside, [Luis] Figo, [Roberto] Carlos and [Fabio] Cannavaro had already left.”
Lee, who did not attend the event but was collecting complaints from members and was in contact with the organisers, said goalkeeper Iker Casillas was still there and hung around for “a few photos” but also left before all ticket holders got what they paid for.