RECOMMENDED — Japanese society is famously polite but rising numbers of rude, abusive, even violent customers is changing that

By Deutsche Welle (Asia) | Created at 2024-11-23 18:53:45 | Updated at 2024-11-24 17:22:29 1 day ago

Narita International Airport now has a zero tolerance policy for abusive passengers. Other businesses are also reporting a rise in threats to employees. Is famously polite Japan becoming less tolerant?

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RECOMMENDED — Japanese society is famously polite but rising numbers of rude, abusive, even violent customers is changing that

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