By Daily Mail (U.S.) | Created at 2024-09-24 19:20:52 | Updated at 2024-10-01 17:37:57
6 days ago
An online shopper was horrified after to discover some creepy critters in her Shein delivery.
TikTok Emma Coad revealed in a video that she found live worms after opening a package she received from the Chinese fast-fashion juggernaut.
'I could throw up right now' the disgusted shopper wrote.
In the clip, several Shein bags are seen strewn across the floor before the camera pans down to a paper plate holding three wriggling worms.
A Shein shopper was horrified after to discover some creepy critters in her delivery
@SHEIN all I wanted was the missguided clothing and a jean skirt but instead i got worms falling out of my package…😵🤮🪱🐛 shein sheinbugs
♬ female rage - bel6vaThe TikToker has interacted with multiple commenters on the August 28 post, telling one that she never planned to never order from Shein again.
Some still couldn't believe what they saw, with one commenter asking: 'Is this real'
'Swear it's real I can't make it up,' Coad responded.
She noted that she 'screamed so loud' at the stomach-turning finding.
'I truly wanted to throw up. I can't make it up! I dumped the packages out and they fell out onto my feet and the ground,' Coad told The US Sun.
Shein said it 'launched an immediate investigation' into the shocking discovery
Coad said reached out to Shein after the discovery, but claimed the company took no action.
'They unfortunately told me in emails it's not their fault and they aren't liable,' she said.
The TikToker also said that Shein would not give her a refund for the order.
'It makes me so mad they won't give me any compensation,' she said.
'And clearly, they would be smart enough to do it regarding how popular my TikTok has gotten.'
The company said in a statement to DailyMail.com that it was 'in touch with the customer' and has since offered Coad a full refund.
'When we received the customer's inquiry, we launched an immediate investigation,' a Shein spokesperson said.
'This indicated that when the package completed our quality control process and left our facility, it contained only the SHEIN items ordered.'
One shopper claimed to have a similar experience with a Shein order
One commenter on Coad's post claimed to have a similar experience with a Shein order.
'Mine literally came with a bug once and it was such a difficult process to get my money back,' the user wrote.
Others were fearful of opening their own Shein packages.
'Great just placed an order before I saw this will be opening outside UGH,' one commenter wrote.
'This is why I open mine in the guest bathroom,' another added. 'I can run out, lock the door and never go in there again.'
