Soulmate couple arrived in Vegas for luxury suite break... but just moments later husband fell ill and died, with distraught widow now alleging horrific hotel mistake that could have saved him

A heartbroken widow has sued a Las Vegas resort after her husband suffered a medical emergency in the hotel lobby and staff allegedly did nothing to help. 

Katina Robertson launched legal action this month against the Elara and its operator, Hilton Grand Vacations, following the death of her spouse David Robertson on March 14, 2025. 

The complaint obtained by the Daily Mail claims that David's death at the age of 49 was 'an avoidable tragedy' which was the 'direct result of the negligence' shown by hotel employees. 

Katina, a bartender from Parker, Arizona, states in the filing that the hotel 'and its agents took no immediate lifesaving action' when her husband of 12 years collapsed in the lobby. 

The 49-year-old widow's complaint also claimed that they failed to direct medics who arrived at the scene to an automated external defibrillator (AED) which was available just 100 feet away from where David lay dying. 

Filed in Nevada's Clark County District Court, the lawsuit seeks more than $45,000 in damages to cover lost wages, funeral services and emotional pain and suffering. 

The horror began on the evening of March 13, 2025, when the couple checked in at the glossy 52-story Elara, located steps away from the Las Vegas Strip, for what was supposed to be a relaxing family vacation gifted to them by David's brother, Michael. 

At about 11.35pm, David used the restroom before returning to the lobby where he sat down with his wife and called his brother to let him know that they had arrived. 

However, he suddenly began to deteriorate. 'His eyelids began fluttering and his phone began to fall from his ear,' the lawsuit states. 

Katina tried to comfort him, and called Michael, who was also on the trip, to let him know that something was wrong. 

Moments later, it was clear that David was suffering a 'medical emergency,' according to the suit – although it does not give details. Katina called 911 and yelled for help. 

The lawsuit describes how an 'unidentified man' who was nearby rushed to their aid and began performing chest compressions on David. 

Meanwhile, Michael scoured the property for an AED but could not find the device, which they later learned was behind a podium in the lobby, the filing states.

Michael rushed to the valet area, 'where he found emergency personnel standing around without assistance from Hilton staff directing them to Mr Robertson,' according to the lawsuit. 

It was down to Michael to direct the medics to his brother and they worked to try to save his life for more than 30 minutes, the filing states.

He was eventually rushed to the Sunrise Hospital, where he was pronounced dead at 12.39am – a little over an hour after arriving for what was supposed to be a dream vacation. 

According to the lawsuit, his heartbroken family was later told that 'use of an AED would have significantly increased Mr Robertson's chances of survival - even potentially saving his life completely.'

The suit takes aim at Hilton and its agents for allegedly failing 'to use or retrieve' the machine despite it being 'easily accessible on the scene of Mr Robertson's medical emergency.'

They also allegedly failed to direct medical staff to the spot where he lay dying, and the hotel failed to properly train its staff on responding to a medical emergency, according to the suit. 

'An AED is commonly maintained by licensed Nevada gaming establishments, including hotels and restaurants like Defendant, due to the foreseeability of medical emergencies occurring when hosting a large number of patrons,' the filing reads. 

'The circumstances surrounding Mr. Robertson’s medical emergency occurred in a high-foot-traffic establishment which increases the foreseeability of the need for emergency response protocols.' 

The lawsuit concludes that the 'failures' of the hotel and its staff 'proximately caused or substantially contributed to Mr Robertson's preventable death.'

'As a direct result of Defendant’s acts and omissions, Mr. Robertson did not receive prompt and appropriate medical intervention,' it adds. 

Katina has requested at least $45,000 in damages for the 'loss of his love, companionship, comfort, care, and support, as well as funeral and burial expenses.'

The lawsuit adds that she has been left traumatized by the ordeal after being a 'direct eyewitness to the suffering and demise' of her husband of more than a decade. 

A spokesman for Hilton Grand Vacations told the Daily Mail it 'does not comment on pending or ongoing litigation' when asked for comment on the case. 

The Daily Mail has also contacted Katina's attorneys for comment.