By The Verge | Created at 2025-03-17 13:39:14 | Updated at 2025-03-18 01:06:02
11 hours ago
Emma Roth is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO.
Zoom’s AI Companion is getting an “agentic” upgrade at the end of this month, allowing it to identify and perform tasks on users’ behalf. Workspace users will be able to access the feature within a new Tasks tab in Workspace, where they can have Zoom’s AI schedule follow-up meetings, generate documents from meetings, and create video clips.
Some other updates are coming to Zoom too, including a new voice recorder for the Zoom Workplace mobile app that will record, transcribe, and summarize in-person meetings when it launches this month. Zoom is also rolling out live notes in May, which will generate real-time summaries during Zoom meetings and phone calls. The app’s AI Companion and these new features will be available at no additional cost to Zoom Workspace users.
“We see AI stretching across every part of every product and interactions in ways that is really helpful and useful so that it can help you do more,” Smita Hashim, Zoom’s chief product officer, said during an interview with The Verge. “Think of our AI companion. It’s touching every product at this point, but it’s also bringing all of the products together in a way that users can get the work done right.”
Next month, Zoom also plans to launch its $12 / month Custom AI Companion add-on. This includes access to Zoom’s custom avatar feature, which generates an AI version of yourself that you can use to send messages to your team. It’s also adding generic avatar templates to Zoom at no added cost
